Got a Question?
Local Answers for a Smooth Stay
From check in to city tips, we've gathered the questions we hear most, so you can spend less time searching and more time enjoying your stay in the heart of Amsterdam.
From check in to city tips, we've gathered the questions we hear most, so you can spend less time searching and more time enjoying your stay in the heart of Amsterdam.
Yes, free Wi-Fi is available in every room.
You may check in from 15:00.
You may check out at 11:00 latest.
Yes, every room includes air conditioning.
Before 15:00, any luggage can be stored in a locker at central station. Which is 5 minutes walking distance from the hotel.
The Family Suite sleeps up to 6 guests across 3 double beds.
No, the hotel does not have an elevator. Rooms are accessed via a steep staircase, in keeping with the character of this 17th-century canal house. If mobility is a concern, please contact us before booking so we can advise on room placement.
Our rooms range from 10-30m². This is a boutique hotel in a historic building — rooms are compact by design. Full dimensions are listed per room type on our Rooms page.
There is no physical front desk. Instead, guests are welcomed by Yaya - our 24/7 remote reception via a live hologram box in the lobby (a real person) . Speak directly with Yaya for check-in assistance, questions, or anything you need, day or night.
There’s no parking at the hotel itself — but plenty of smart options nearby. For city-center convenience, Q-Park Amsterdam Centraal and Q-Park De Bijenkorf are both a short walk away, from €37.50/day. Want to save serious money? Park at one of the P+R locations on the edge of the city (Zeeburg, Sloterdijk, RAI) for just €6–13/day and hop on public transport into town — up to 90% cheaper than parking in the center.
Amsterdam's highlights range from world class museums like the Rijksmuseum and the Van Gogh Museum, to historic sights like the Anne Frank House and Dam Square, to simply wandering neighbourhoods such as the Nine Streets and the Jordaan.
Yes, Central Staytion is located at Beursstraat 5, right in the city centre, just steps from Dam Square and within easy reach of the Museum Quarter, the canal ring, and Amsterdam's historic neighbourhoods.
A canal cruise is one of the easiest ways to experience Amsterdam's seventeenth century canal ring, a UNESCO World Heritage Site, gliding past the gabled townhouses of the Grachtengordel. To see the most, we advice to go through the city like all duchies; by bicycle.
The Nine Streets (De Negen Straatjes) and the Jordaan are two of Amsterdam's most charming areas, known for independent boutiques, vintage shops, hidden courtyards, and neighbourhood bars.
Popular sights such as the Anne Frank House sell out weeks in advance, so booking ahead is strongly recommended, especially in peak season. If you are eager to see multiple museums, we advise to get an “I amsterdam City Card”. This way you can rent a museum card and have unlimited access for all cultural places.
Many of Amsterdam's central sights, including Dam Square and the Nine Streets, are within walking distance of each other, while destinations further out like the Museum Quarter and Albert Cuyp Market are an easy tram ride away.